Setup & Help

Connect your readings, learn the display controls, or work through a connection problem.

Glucose Display is a secondary display. Follow your CGM manufacturer’s instructions and use your primary CGM app/device for treatment decisions and primary alerts.

Connect your CGM

Start with the connection checklist

When something is not working

Troubleshooting secondary displays

Using your display

  • Double-tap the glucose number for the large-number view; double-tap again to return.
  • Double-tap the top dashboard chart for history. Choose Days or Weeks under “Last 3”. Double-tap to return. History depends on available stored readings.
  • For mmol/L or mg/dL, open Settings → DATA → Display Units.

Device tutorial and features

Still stuck?

Contact support with your source, country/region, app version, exact error, phone OS and network type. A screenshot with personal details hidden can help. Do not send passwords, access tokens or API secrets.

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