Setup & Help
Connect your readings, learn the display controls, or work through a connection problem.
Glucose Display is a secondary display. Follow your CGM manufacturer’s instructions and use your primary CGM app/device for treatment decisions and primary alerts.
Connect your CGM
Start with the connection checklist
When something is not working
Troubleshooting secondary displays
Using your display
- Double-tap the glucose number for the large-number view; double-tap again to return.
- Double-tap the top dashboard chart for history. Choose Days or Weeks under “Last 3”. Double-tap to return. History depends on available stored readings.
- For mmol/L or mg/dL, open Settings → DATA → Display Units.
Still stuck?
Contact support with your source, country/region, app version, exact error, phone OS and network type. A screenshot with personal details hidden can help. Do not send passwords, access tokens or API secrets.